SaaSquatch Help Center

An internal error occurred; user already exists.

Tips To Fix This

  • Make sure the user_id you're trying to use to create a new user does not already exist, or use a different user_id.

Why is This Happening?

An account with the user_id you're trying to create already exists.

If you are still encountering issues, please contact our support team and include the details of the call being made (e.g. tenant_alias, user_id, account_id).