SaaSquatch Help Center

RS043

The user id cannot be empty

Tips To Fix This

  • Check that you are including a valid userId.

Why is This Happening?

If you are encountering this error it means that you are attempting to lookup/upsert a registered user in SaaSquatch wihtout all of the required information. The userId of the user is one of the required parameters needed in order to perform this type of call.

If you are still encountering issues, please contact our support team and include the details of the call being made (e.g. tenant_alias, user_id, account_id).