SaaSquatch Help Center

No user found for the provided id

Tips To Fix This

  • Check that you have included the correct userId in your squatch.js calls.
  • Check that your are using the correct tenant.

Why is This Happening?

This error is most commonly the result of trying to lookup a user that does not exist.

If you are still encountering issues, please contact our support team and include the details of the call being made (e.g. tenant_alias, user_id, account_id).