SaaSquatch Help Center

No account found for the provided id

Tips To Fix This

  • Check that you have included the correct accountId in your squatch.js calls.
  • Check that your are using the correct tenant.

Why is This Happening?

This error is most commonly the result of trying to lookup an account that does not exist.

If you are still encountering issues, please contact our support team and include the details of the call being made (e.g. tenant_alias, user_id, account_id).