SaaSquatch Help Center

RS034

The provided referralCode is empty or invalid

Tips To Fix This

  • Check that you are including a valid referral code.
  • Check that you are not including the referralCode as an empty parameter when you do not plan to set a referral code.

Why is This Happening?

Setting a custom referral code using squatch.js is limited to 15 ASCII character codes 48-57, 65-90, and 97-122.

If you are still encountering issues, please contact our support team and include the details of the call being made (e.g. tenant_alias, user_id, account_id).