RS028
The payment provider has not been authorized for this tenant.
Tips To Fix This
- Find find instructions for configuring your payment provider on our guides page.
Why is This Happening?
Payment provider-integrated programs (i.e. Stripe, Recurly) require access to the payment provider during user identification to initialize components like coupon codes. These components are required for a referral program to function.
If you are still encountering issues, please contact our support team and include the details of the call being made (e.g.tenant_alias, user_id, account_id).