SaaSquatch Help Center

RS024

The first_name provided is invalid or does not exist.

Tips To Fix This

  • Make sure that you include and set the first_name parameter in your request.
  • The first_name field can only contain ASCII character codes 65-90, and 97-122.

Why is This Happening?

The first_name field is required when you are using the Referral Widget. The field first_name was not included, left empty, or includes invalid characters.

If you are still encountering issues, please contact our support team and include the details of the call being made (e.g. tenant_alias, user_id, account_id).