SaaSquatch Help Center

RS015

No tenant alias was provided or the provided tenant alias {{tenantAlias}} does not exist.

Tips To Fix This

Why is This Happening?

A tenant_alias is how we can identify your program from the other companies using SaaSquatch.

The error is most commonly the result of a mis-typed tenant_alias when configuring your squatch.js call.

If you are still encountering issues, please contact our support team and include the details of the call being made (e.g. tenant_alias, user_id, account_id).