RS003 | SaaSquatch Developer Center

account_id is required at initialization.

Tips To Fix This

Make sure to include an account_id in your squatch.js upsertUser call.

Why is This Happening?

The account_id parameter is required to help associate the user being created with the correct account. If you're not sure what to set here our Shared vs Solo accounts document outlines what value you should use.

If you are still encountering issues, please contact our support team and include the details of the call being made (e.g. tenant_alias, user_id, account_id).