Referral

Why run this program:

Customer Acquisition Cost by having customers advertise to friends
Churn
Word of Mouth by encouraging conversations around your brand
Engagement
Revenue by expanding your customer base
Customer Lifetime Value
Traffic

Example:

A company's main product starts at a cost of $600 and lasts customers 10 years. It is trying to increase revenue through new customers.

The company launches a referral program. When a customer refers a new user who spends at least $600, the referring customer is rewarded with a $55 gift card.

In the first 3 months, this program had 283 referrals that ended in a purchase and caused over $100,000 in revenue to be generated.

Features:

• Convert a referral on their first purchase. *
• Set a minimum value for a purchase to convert a referral.
• Set a maximum number of rewards a referral can get.
• Choose if referred user will get a reward. If they will, it can be on referral or on their first purchase. *
• Choose a user event which can cancel the reward from a referral.
• Customize share links for referrals.
• Customize emails for starting a referral and when rewards are given.
• Customize widgets for both sides of a referral to monitor referrals.
• Customize social messaging.

* Advanced settings are available to convert a referral on a custom field or event.